State Farm® Insurance Agent Demetrius Phenix
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexander Galano
October 26, 2024
5
out of
5
rating by Alexander Galano
"Superagradable nuestro agente, muy profesional, hablan español en la oficina, si quieren estar bien asegurados busquen a Demetrius Phenix"
We responded:
"Alexander, we thank you so much for your review of our office! We appreciate your business and support."
odudu ekandem
July 18, 2024
5
out of
5
rating by odudu ekandem
"The convenience of shopping or conducting business online has its disadvantages. For instance, the loss of face to face, courteous, personable and all around feel good Customer Service. Michael Wooten at Demetrius Phenix State Farm Office in Stafford provides just that. If you're missing that level service, you now know where to go."
We responded:
"Odudu, thank you so much for stopping by our office for your insurance needs. We looking forward to serving and seeing you more frequently down the line. Thanks!"
Elena Fernandez Tanner
May 12, 2024
5
out of
5
rating by Elena Fernandez Tanner
"Open on Saturday, when other agents are closed. Excellent customer service!"
We responded:
"Elena, thank you so much for leaving our office a great review! We normally recognize Saturdays as family time. However, we also understand our customers need assistance as well so we appreciate your compliment! Thank you!"
Crystal Roberson
April 25, 2024
5
out of
5
rating by Crystal Roberson
"Demetrius was able to get me covered and on my way in no time over the phone.. He was friendly and efficient. Thank you"
We responded:
"Crystal, we really appreciate your business and your amazing review of our office. Thank you so much!"
Leslie Bowden Smith
March 30, 2024
5
out of
5
rating by Leslie Bowden Smith
"Hey guys!! Met this great Agent Demetrius T.Phenix, he has everything you need providing Insurnace, Auto, Life Insurance & Financial Services!!"
We responded:
"Leslie, thank you for leaving our office a review! Your support means so much to us and we are happy to have you as a part of our family."
Leah Cassell
March 6, 2024
5
out of
5
rating by Leah Cassell
"Great overall experience, Dajhia was amazing and make the process seemless."
We responded:
"Zanish, thank you for leaving Dajhia a review. We appreciate your business!"
Kirk Caldwell
March 6, 2024
5
out of
5
rating by Kirk Caldwell
"The agent was very helpful. Answered all my questions. I was very happy with their service."
We responded:
"Kirk, thank you for leaving our office a review! If you ever have any additional questions, please do not hesitate to reach out to our office."
Barbara Bennett
March 1, 2024
5
out of
5
rating by Barbara Bennett
"I'm horrible at change, but Michael made it easy to change my insurance provider. They saved me $150/ month on my car insurance and $60/ month on my home insurance. I would highly recommend them. Responsive, courteous, and professional while getting you a great deal!"
We responded:
"Barbara, thank you so much for leaving our office a review! We were happy to help save money on your insurance, and we look forward to serving you down the line."
Sylvia Valeriano
February 23, 2024
5
out of
5
rating by Sylvia Valeriano
"My agent Jennifer Reyes was absolutely awesome with the service provided to me today!! She is very knowledgeable and understood my needs and catered to my wants. She was precise and worked diligently to get me the best auto policy. I have peace of mind knowing and understanding my coverages. Totally recommend her services!!!"
We responded:
"Sylvia, thank you for leaving our office and Jennifer a review! We are happy to have you as a customer."
Kace Kincaid
February 22, 2024
5
out of
5
rating by Kace Kincaid
"Jennifer was very quick and very polite and helpful she made the process so smooth and easy. I will be sticking with this branch going forward"
We responded:
"Kace, thank you so much for leaving our office a review! We understand that you have options when it comes to insurance, and we are happy that you chose our office to assist you with your insurance needs."
maria Valeriano
February 16, 2024
5
out of
5
rating by maria Valeriano
"Jennifer was amazing! She’s was very knowledgeable and helpful"
We responded:
"Maria, thank you for your review on Jennifer. We appreciate your business!"
G Money
February 14, 2024
5
out of
5
rating by G Money
"She was very helpful and knowledgeable for all of my questions and very patient with me and my circumstances thank you Jennifer"
We responded:
"G, thank you for acknowledging Jennifer's efforts and determination to assist you with your insurance needs. We appreciate your business. Thank you!"
Nan Kennedy
February 13, 2024
5
out of
5
rating by Nan Kennedy
"Everyone in this office has been courteous and has assisted me promptly. Michael Wooten has been especially helpful."
We responded:
"Nan, thank you for leaving our office a review! We're happy to hear you've had an amazing experience so far with our agency."
Danny Haz
February 4, 2024
5
out of
5
rating by Danny Haz
"Unfortunately, I had a time crunch to find a car insurance policy and Demetrius was extremely accommodating and helpful. Not only did he take care of everything, but he did it expeditiously….and I truly appreciate that! If you need anything State Farm, Mr. Phenix is your friend."
We responded:
"Danielle, it was a pleasure being able to help you in such a time crunch. We can't take too much of the credit because you were so awesome and prepared the moment you reached out to us, it was the perfect combination. Thank you so much for leaving our office a review we really appreciate having you as a customer!"
bluest bee
February 3, 2024
5
out of
5
rating by bluest bee
"effortless insurance service, and DEFINITELY lower rate than most insurance companies, including some of other State Farm locations"
We responded:
"Bluest Bee, thank you so much for leaving our office a review. We love to hear we are helping customers save money on their insurance. We appreciate your business!"
Krystle Davis
February 2, 2024
5
out of
5
rating by Krystle Davis
"Dajhia was a pleasure to work with. She gained my business with an amazing quote, so I dropped my other insurance carrier. Dajhia maintained clear concise communication and followed through with calling me back to start my policy."
We responded:
"Krystle, Dajhia can be pretty consistent along with persistent as well. It's good to hear you were able to connect with her and get exactly what you needed for your insurance needs. Thank you for your review!"
Qurat
February 1, 2024
5
out of
5
rating by Qurat
"Jenifer is so kind, nice and understanding. I really liked her way of communication and how she explained about policy according to the customers budget. I would 100% recommend her. (Qurat ul Ain)"
We responded:
"Dr. Annie, Jennifer is a definitely a fan favorite at our office and your review is a reassurance of just that. We're happy to have helped you save money on your insurance, and we look forward to working with you in the future. Thank you!"
Tiziano Costa
January 31, 2024
5
out of
5
rating by Tiziano Costa
"Was a pleasure to work with Jennifer, I found a right price for the insurance of my car and home, fast communication, easy access to the app. Very recommended."
We responded:
"Tiziano, we appreciate your review of our office and happy to hear you had a great experience. Thank you so much!"
Molly Kisel
January 30, 2024
5
out of
5
rating by Molly Kisel
"Seamless transaction I needed auto and renters insurance it took less than 20 minutes to get what I needed. And she was so nice and professional.I highly recommend."
We responded:
"Molly, we appreciate you for leaving our office a review and trusting us with your insurance needs. Thank you so much!"
Geeonimo Ibarra
December 1, 2023
5
out of
5
rating by Geeonimo Ibarra
"Just want to take a min and thank Jennifer for taking the time and insuring I got a good rate. Making the process as painless and efficient as possible working around my schedule. I will say by far this has been the best customer service I’ve receive in a long time. She not only took care of my insurance needs but took the time to insure it was right for me not worried about a sale like most whom are pushy and just give you bare minimal. We definitely need more responsive people like this out there. Thank you Jennifer and State Farm."
We responded:
"Geeonimo, it is so refreshing to hear that Jennifer took her time to understand what you needed instead of only giving you a price. We appreciate you for recognizing her genuine spirit and we couldn't be happier to have you as a customer. Thank you!!"
Valerie Vaincoeur
October 30, 2023
5
out of
5
rating by Valerie Vaincoeur
"I recently moved to the Houston area from Philly and Demetrius was such a great help with selling me a renters policy!! He explained the coverages and emailed me right away with the documentation needed to move in!!"
We responded:
"Valerie, first and foremost welcome to HOUSTON!! We appreciate your business and happy to have you on board as a customer. Thank you!!"
Jose Henriquez
October 21, 2023
5
out of
5
rating by Jose Henriquez
"Excelent"
We responded:
"Jose, thank you so much for leaving our office a review!"
Tia Vontina
October 20, 2023
5
out of
5
rating by Tia Vontina
"Such a smooth and quick process with setting up my rental insurance. Dajhia was super helpful and personable, really appreciate how professional she was throughout the whole setup. Great customer service!"
We responded:
"Tia, we love to get personable and learn about our customers so that we can understand what your needs are. We're glad Dajhia was able to assist you with your insurance needs and we appreciate your business. Thank you for your review!"
Robert Wilkinson
October 17, 2023
5
out of
5
rating by Robert Wilkinson
"I recently switched my auto and homeowner's insurance to State Farm. While I have not yet had any interaction with Demetrius, I did interact with Jennifer Reyes. She was very helpful and my myriad of questions! The process of switching was very smooth."
We responded:
"Robert, Jennifer takes pride in exceeding customer expectations and we're happy to hear that she made your process smooth while answering all of your questions. We appreciate your business and your review of our office!"
Twana Wright
October 16, 2023
5
out of
5
rating by Twana Wright
"My rep (Mike) was very helpful, Knowledgeable with Excellent customer service"
We responded:
"Twana, we're happy to hear Mike took good care of you and was able to provide the service you were hoping for. We really appreciate your business, Thank you! "