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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa 20-17

January 28, 2025

5  out of  5
rating by Vanessa 20-17
"Auto Insurance process went easy thank you Judith for your help would highly recommend to others. Very polite and knowledgeable"
We responded:
"Vanessa, thank you for leaving our office a review! Judith definitely has a way with customers, and we appreciate your business!"
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Azat KuzIyew

January 22, 2025

5  out of  5
rating by Azat KuzIyew
"Thanks for the Jose that guy really helped me , thank you Jose ;-)) stay safe"
We responded:
"Azat, it’s good to know you were taking care of for your insurance needs! We appreciate your business!"
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Johnathan Mayberry

January 20, 2025

5  out of  5
rating by Johnathan Mayberry
"Excellent service with a very knowledgeable & helpful staff!"
We responded:
"Johnathan, we appreciate your support and for leaving our office a review! Thank you so much!"
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Cindy Matias

January 18, 2025

3  out of  5
rating by Cindy Matias
"I was really disappointed with this State Farm agency. I signed up for car insurance online sometime last year. Few months into my policy, I noticed a significant change in my premium. I called, they told me I just needed to sign a document and that everything should be fine in my next billing cycle. My premium was never fixed. I would have to call every month and explain my situation before I could make a payment. At one point my premium was almost 3x what I was supposed to pay. I was told something different every time I called. One time they told me the extra charge was from accumulated late fees. Another time they told me I was behind on payments. I was never given a consistent answer nor did anyone go the extra mile to try to fix the problem. I finally decided enough was enough and I canceled my policy to go to another State Farm Agency. This whole experience was a headache."
We responded:
"Cindy, thank you for leaving our office a review! We apologize that your online purchase of auto insurance did not meet your expectations. However, we do take pride in personally assisting every customer with the appropriate onboarding process to ensure that we see every step through from start to finish. We truly appreciate your business. "
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Mary Elisa Maldonado

January 9, 2025

5  out of  5
rating by Mary Elisa Maldonado
"I recently worked with Judith Alonzo for my insurance needs, and I couldn’t be more impressed with the service and dedication they provided. From the very beginning, she took the time to understand my unique needs, answered all of my questions, and guided me through every step of the process. They were professional, knowledgeable, and genuinely caring about finding the best solution for me. What really stood out was their transparency and willingness to go the extra mile. I never felt pressured, and they made sure I felt confident in my decisions. I highly recommend Judith to anyone looking for reliable, honest, and attentive service in the insurance industry. Thank you for making this such a positive experience. Mary Elisa Maldonado"
We responded:
"Mary, what an amazing compliment to our rockstar Judith! We love educating our customers on every option we have to offer with State Farm and we're excited to have you as our new customer. Thank you!"
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juan solis

January 9, 2025

5  out of  5
rating by juan solis
"Jose was very helpful in trying to get me the best deal possible"
We responded:
"Juan, thank you for acknowledging Jose's efforts. He's been an amazing addition to our team and we appreciate your business!"
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Colibrí

December 17, 2024

5  out of  5
rating by Colibrí
"Muy nice todo, Demetrius es un agente súper amable y te ayuda a encontrar el mejor seguro que se adapte a tu presupuesto, se habla español además, Muchas gracias ser tan noble y profesional."
We responded:
"Colibri, thank you so much for leaving our office a review. We appreciate your kind words and hope to continue to provide amazing to you!"
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Alexander Galano

October 26, 2024

5  out of  5
rating by Alexander Galano
"Superagradable nuestro agente, muy profesional, hablan español en la oficina, si quieren estar bien asegurados busquen a Demetrius Phenix"
We responded:
"Alexander, we thank you so much for your review of our office! We appreciate your business and support."
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odudu ekandem

July 18, 2024

5  out of  5
rating by odudu ekandem
"The convenience of shopping or conducting business online has its disadvantages. For instance, the loss of face to face, courteous, personable and all around feel good Customer Service. Michael Wooten at Demetrius Phenix State Farm Office in Stafford provides just that. If you're missing that level service, you now know where to go."
We responded:
"Odudu, thank you so much for stopping by our office for your insurance needs. We looking forward to serving and seeing you more frequently down the line. Thanks!"
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Elena Fernandez Tanner

May 12, 2024

5  out of  5
rating by Elena Fernandez Tanner
"Open on Saturday, when other agents are closed. Excellent customer service!"
We responded:
"Elena, thank you so much for leaving our office a great review! We normally recognize Saturdays as family time. However, we also understand our customers need assistance as well so we appreciate your compliment! Thank you!"
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Crystal Roberson

April 25, 2024

5  out of  5
rating by Crystal Roberson
"Demetrius was able to get me covered and on my way in no time over the phone.. He was friendly and efficient. Thank you"
We responded:
"Crystal, we really appreciate your business and your amazing review of our office. Thank you so much!"
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Leslie Bowden Smith

March 30, 2024

5  out of  5
rating by Leslie Bowden Smith
"Hey guys!! Met this great Agent Demetrius T.Phenix, he has everything you need providing Insurnace, Auto, Life Insurance & Financial Services!!"
We responded:
"Leslie, thank you for leaving our office a review! Your support means so much to us and we are happy to have you as a part of our family."
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Leah Cassell

March 6, 2024

5  out of  5
rating by Leah Cassell
"Great overall experience, Dajhia was amazing and make the process seemless."
We responded:
"Zanish, thank you for leaving Dajhia a review. We appreciate your business!"
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Kirk Caldwell

March 6, 2024

5  out of  5
rating by Kirk Caldwell
"The agent was very helpful. Answered all my questions. I was very happy with their service."
We responded:
"Kirk, thank you for leaving our office a review! If you ever have any additional questions, please do not hesitate to reach out to our office."
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Barbara Bennett

March 1, 2024

5  out of  5
rating by Barbara Bennett
"I'm horrible at change, but Michael made it easy to change my insurance provider. They saved me $150/ month on my car insurance and $60/ month on my home insurance. I would highly recommend them. Responsive, courteous, and professional while getting you a great deal!"
We responded:
"Barbara, thank you so much for leaving our office a review! We were happy to help save money on your insurance, and we look forward to serving you down the line."
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Sylvia Valeriano

February 23, 2024

5  out of  5
rating by Sylvia Valeriano
"My agent Jennifer Reyes was absolutely awesome with the service provided to me today!! She is very knowledgeable and understood my needs and catered to my wants. She was precise and worked diligently to get me the best auto policy. I have peace of mind knowing and understanding my coverages. Totally recommend her services!!!"
We responded:
"Sylvia, thank you for leaving our office and Jennifer a review! We are happy to have you as a customer."
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Kace Kincaid

February 22, 2024

5  out of  5
rating by Kace Kincaid
"Jennifer was very quick and very polite and helpful she made the process so smooth and easy. I will be sticking with this branch going forward"
We responded:
"Kace, thank you so much for leaving our office a review! We understand that you have options when it comes to insurance, and we are happy that you chose our office to assist you with your insurance needs."
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maria Valeriano

February 16, 2024

5  out of  5
rating by maria Valeriano
"Jennifer was amazing! She’s was very knowledgeable and helpful"
We responded:
"Maria, thank you for your review on Jennifer. We appreciate your business!"
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G Money

February 14, 2024

5  out of  5
rating by G Money
"She was very helpful and knowledgeable for all of my questions and very patient with me and my circumstances thank you Jennifer"
We responded:
"G, thank you for acknowledging Jennifer's efforts and determination to assist you with your insurance needs. We appreciate your business. Thank you!"
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Nan Kennedy

February 13, 2024

5  out of  5
rating by Nan Kennedy
"Everyone in this office has been courteous and has assisted me promptly. Michael Wooten has been especially helpful."
We responded:
"Nan, thank you for leaving our office a review! We're happy to hear you've had an amazing experience so far with our agency."
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Danny Haz

February 4, 2024

5  out of  5
rating by Danny Haz
"Unfortunately, I had a time crunch to find a car insurance policy and Demetrius was extremely accommodating and helpful. Not only did he take care of everything, but he did it expeditiously….and I truly appreciate that! If you need anything State Farm, Mr. Phenix is your friend."
We responded:
"Danielle, it was a pleasure being able to help you in such a time crunch. We can't take too much of the credit because you were so awesome and prepared the moment you reached out to us, it was the perfect combination. Thank you so much for leaving our office a review we really appreciate having you as a customer!"
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bluest bee

February 3, 2024

5  out of  5
rating by bluest bee
"effortless insurance service, and DEFINITELY lower rate than most insurance companies, including some of other State Farm locations"
We responded:
"Bluest Bee, thank you so much for leaving our office a review. We love to hear we are helping customers save money on their insurance. We appreciate your business!"
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Krystle Davis

February 2, 2024

5  out of  5
rating by Krystle Davis
"Dajhia was a pleasure to work with. She gained my business with an amazing quote, so I dropped my other insurance carrier. Dajhia maintained clear concise communication and followed through with calling me back to start my policy."
We responded:
"Krystle, Dajhia can be pretty consistent along with persistent as well. It's good to hear you were able to connect with her and get exactly what you needed for your insurance needs. Thank you for your review!"
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Dr Qurat Ain

February 1, 2024

5  out of  5
rating by Dr Qurat Ain
"Jenifer is so kind, nice and understanding. I really liked her way of communication and how she explained about policy according to the customers budget. I would 100% recommend her. (Qurat ul Ain)"
We responded:
"Dr. Annie, Jennifer is a definitely a fan favorite at our office and your review is a reassurance of just that. We're happy to have helped you save money on your insurance, and we look forward to working with you in the future. Thank you!"
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Tiziano Costa

January 31, 2024

5  out of  5
rating by Tiziano Costa
"Was a pleasure to work with Jennifer, I found a right price for the insurance of my car and home, fast communication, easy access to the app. Very recommended."
We responded:
"Tiziano, we appreciate your review of our office and happy to hear you had a great experience. Thank you so much!"