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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Reyes

March 18, 2025

5  out of  5
rating by Juan Reyes
"Jose was fast and helpful when it came to getting my car insured. Appreciate it a lot considering I had attempted to get insured at other providers, and they all either refused or never got back to me."
We responded:
"Juan, thank you so much for acknowledging Jose and all of his efforts. We appreciate your business and looking forward to serving you down the line! "
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Imaan

March 13, 2025

5  out of  5
rating by Imaan
"Great customer rapport!!"
We responded:
"Imaan, thank you so much for leaving our office an amazing review!"
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Andrea Shields

March 12, 2025

5  out of  5
rating by Andrea Shields
"Someone is always available to talk."
We responded:
"Andrea, thank you so much for always supporting our office. We appreciate your review and most importantly your business!"
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Adrian D.H

March 3, 2025

5  out of  5
rating by Adrian D.H
"Good price of auto and renters good me my quote and price was good thanks Demetrius for your professionalism"
We responded:
"Adrian, thank you for always wanting to support our office. We truly appreciate your business!"
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crystal samuel

March 3, 2025

5  out of  5
rating by crystal samuel
"Jose was awesome with helping me get the best policy! Thanks for your help Jose!"
We responded:
"Crystal, thank you so much for leaving Jose a review! We appreciate your business and hope your experience exceeded your expectations. "
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Moniesha Campbell

February 26, 2025

5  out of  5
rating by Moniesha Campbell
"I love how easy I was able to put in my request to be contacted and within 2 hours maybe less I was contacted by a representative named Jose! The website was super easy to navigate and I already had an idea of what I would be paying before and when Jose gathered my information to provide me with his quote it was the same exact number so no gimmicks with this team!!! This made me feel super comfortable in my decision to go with this team and he hit me taken care of in 25 mins! (yes lunch break quickness! ) Thanks so much for making my experience with you all smooth and enjoyable! If you’re seeing this review ask for Jose! 🫶🏽"
We responded:
"Moniesha, we truly appreciate you trusting our office as your State Farm agency. Having an idea of what you wanted and still allowing Jose to provide his professional guidance says a lot about you not only as a customer, but as an overall person. Thank you so much for your business! "
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J B

February 25, 2025

5  out of  5
rating by J B
""I had the pleasure of working with Ms. Judith, and I cannot recommend her enough! She helped me secure the best rate for my car insurance, and the entire process was incredibly easy and fast. Judith is always responsive, providing amazing customer service throughout. She was not only courteous but also extremely knowledgeable, always ready to answer any questions I had. Switching providers was a decision I’m so glad I made, and Judith made the transition seamless. If you’re looking for someone who genuinely cares and knows their stuff, she’s the one!"
We responded:
"J B, what an amazing compliment to our team member Judith! She has one of the biggest hearts you'll ever come across and we're happy to hear that you were able to experience working with her. Thank you so much for choosing our office for your insurance needs! "
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Andrew Sumpter

February 24, 2025

5  out of  5
rating by Andrew Sumpter
"Demetrius was knowledgeable and speedy. Will definitely be reaching out to learn more about Life and Homeowners Insurance."
We responded:
"Andrew, thank you so much for leaving our office a review. We look forward to discussing your affordable options with life insurance for your family, and also protecting your home. We appreciate your business!"
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Devin Lowman

February 21, 2025

5  out of  5
rating by Devin Lowman
"Amazing Experience! Staff was extremely welcoming and very knowledgeable."
We responded:
"Devin, thank you for leaving our office a review. We appreciate you!"
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Trish Davis

February 14, 2025

5  out of  5
rating by Trish Davis
"Jose was patient kind and informative. He also gave me a call back to make sure that thing was ok. It was a breath of fresh air to interact with such kind professionalism. Thank you so very much. I will be extending the great experience with other."
We responded:
"Trish, thank you for leaving Jose and our office a review! We appreciate your business and look forward to serving you for years to come."
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Beija Dixon Tv

February 13, 2025

5  out of  5
rating by Beija Dixon Tv
"10/10 experience definitely would recommend. Demetrius is amazing"
We responded:
"Beija, it was amazing getting to know you and earn the right to call you our customer. We truly appreciate your business!"
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Vanessa 20-17

January 28, 2025

5  out of  5
rating by Vanessa 20-17
"Auto Insurance process went easy thank you Judith for your help would highly recommend to others. Very polite and knowledgeable"
We responded:
"Vanessa, thank you for leaving our office a review! Judith definitely has a way with customers, and we appreciate your business!"
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David Grinshtein

January 22, 2025

5  out of  5
rating by David Grinshtein
"Thanks for the Jose that guy really helped me , thank you Jose ;-)) stay safe"
We responded:
"Azat, it’s good to know you were taking care of for your insurance needs! We appreciate your business!"
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Johnathan Mayberry

January 20, 2025

5  out of  5
rating by Johnathan Mayberry
"Excellent service with a very knowledgeable & helpful staff!"
We responded:
"Johnathan, we appreciate your support and for leaving our office a review! Thank you so much!"
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Cindy Matias

January 18, 2025

3  out of  5
rating by Cindy Matias
"I was really disappointed with this State Farm agency. I signed up for car insurance online sometime last year. Few months into my policy, I noticed a significant change in my premium. I called, they told me I just needed to sign a document and that everything should be fine in my next billing cycle. My premium was never fixed. I would have to call every month and explain my situation before I could make a payment. At one point my premium was almost 3x what I was supposed to pay. I was told something different every time I called. One time they told me the extra charge was from accumulated late fees. Another time they told me I was behind on payments. I was never given a consistent answer nor did anyone go the extra mile to try to fix the problem. I finally decided enough was enough and I canceled my policy to go to another State Farm Agency. This whole experience was a headache."
We responded:
"Cindy, thank you for leaving our office a review! We apologize that your online purchase of auto insurance did not meet your expectations. However, we do take pride in personally assisting every customer with the appropriate onboarding process to ensure that we see every step through from start to finish. We truly appreciate your business. "
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Mary Elisa Maldonado

January 9, 2025

5  out of  5
rating by Mary Elisa Maldonado
"I recently worked with Judith Alonzo for my insurance needs, and I couldn’t be more impressed with the service and dedication they provided. From the very beginning, she took the time to understand my unique needs, answered all of my questions, and guided me through every step of the process. They were professional, knowledgeable, and genuinely caring about finding the best solution for me. What really stood out was their transparency and willingness to go the extra mile. I never felt pressured, and they made sure I felt confident in my decisions. I highly recommend Judith to anyone looking for reliable, honest, and attentive service in the insurance industry. Thank you for making this such a positive experience. Mary Elisa Maldonado"
We responded:
"Mary, what an amazing compliment to our rockstar Judith! We love educating our customers on every option we have to offer with State Farm and we're excited to have you as our new customer. Thank you!"
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juan solis

January 9, 2025

5  out of  5
rating by juan solis
"Jose was very helpful in trying to get me the best deal possible"
We responded:
"Juan, thank you for acknowledging Jose's efforts. He's been an amazing addition to our team and we appreciate your business!"
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Colibrí

December 17, 2024

5  out of  5
rating by Colibrí
"Muy nice todo, Demetrius es un agente súper amable y te ayuda a encontrar el mejor seguro que se adapte a tu presupuesto, se habla español además, Muchas gracias ser tan noble y profesional."
We responded:
"Colibri, thank you so much for leaving our office a review. We appreciate your kind words and hope to continue to provide amazing to you!"
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Alexander Galano

October 26, 2024

5  out of  5
rating by Alexander Galano
"Superagradable nuestro agente, muy profesional, hablan español en la oficina, si quieren estar bien asegurados busquen a Demetrius Phenix"
We responded:
"Alexander, we thank you so much for your review of our office! We appreciate your business and support."
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odudu ekandem

July 18, 2024

5  out of  5
rating by odudu ekandem
"The convenience of shopping or conducting business online has its disadvantages. For instance, the loss of face to face, courteous, personable and all around feel good Customer Service. Michael Wooten at Demetrius Phenix State Farm Office in Stafford provides just that. If you're missing that level service, you now know where to go."
We responded:
"Odudu, thank you so much for stopping by our office for your insurance needs. We looking forward to serving and seeing you more frequently down the line. Thanks!"
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Elena Fernandez Tanner

May 12, 2024

5  out of  5
rating by Elena Fernandez Tanner
"Open on Saturday, when other agents are closed. Excellent customer service!"
We responded:
"Elena, thank you so much for leaving our office a great review! We normally recognize Saturdays as family time. However, we also understand our customers need assistance as well so we appreciate your compliment! Thank you!"
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Crystal Roberson

April 25, 2024

5  out of  5
rating by Crystal Roberson
"Demetrius was able to get me covered and on my way in no time over the phone.. He was friendly and efficient. Thank you"
We responded:
"Crystal, we really appreciate your business and your amazing review of our office. Thank you so much!"
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Leslie Bowden Smith

March 30, 2024

5  out of  5
rating by Leslie Bowden Smith
"Hey guys!! Met this great Agent Demetrius T.Phenix, he has everything you need providing Insurnace, Auto, Life Insurance & Financial Services!!"
We responded:
"Leslie, thank you for leaving our office a review! Your support means so much to us and we are happy to have you as a part of our family."
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Leah Cassell

March 6, 2024

5  out of  5
rating by Leah Cassell
"Great overall experience, Dajhia was amazing and make the process seemless."
We responded:
"Zanish, thank you for leaving Dajhia a review. We appreciate your business!"
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Kirk Caldwell

March 6, 2024

5  out of  5
rating by Kirk Caldwell
"The agent was very helpful. Answered all my questions. I was very happy with their service."
We responded:
"Kirk, thank you for leaving our office a review! If you ever have any additional questions, please do not hesitate to reach out to our office."